We have answers

Does Aliat offer payroll in my state(s)?

Yes. We can offer payroll in all 50 states through Aliat’s platform. We can make recommendations for international payroll providers.

How do you handle garnishments?

We eliminate the work for you. You send us the forms and we will fill them out and set the withholding up, as well as remit payment.

Do you offer next day direct deposit?

Yes. Our standard is two-day direct deposit, but expedited processing is available.

How will my employees get their pay stubs?

Employees receive their pay stub via their online Employee Portal. They can even receive an e-mail notification that their pay stub is available on pay day.

What’s included in the employee portal?

Employees have unlimited access to their Employee Portal to view pay stubs, W-2s, benefits, PTO balances, and request time off. Employees have single sign on access to Aliat’s timekeeping, retirement, and HR trainings, and can update personal information and tax withholdings via their Employee Portal.

Can I manage PTO requests within the system?

Yes. Employees can submit time off requests, and Managers will receive an e-mail to approve or deny the request.

Do you offer time tracking software?

Yes. Aliat offers integrated timekeeping with TimeClock Plus and can also upload Excel files from other time tracking software.

Do you offer pay cards?

Yes. Aliat offers pay cards through Plata Pay.

Do you offer wage advancement?

Yes. Aliat offers a partnership with FinFit, to offer a cash advance to employees that is repaid automatically through payroll processing.

How will my new hire onboarding be handled?

Aliat offers electronic onboarding. Employees will be able to complete personal information, direct deposit information, and all necessary tax forms, as well as sign off on employee policies and handbook – electronically!

Can I talk to a live person for support?

Yes. Aliat is a team of dedicated professionals, ready to assist.

What are your customer support hours?

Our Customer Support hours are Monday – Friday, 9:00am – 5:00pm PST.

Can you help me switch payroll providers?

We have a dedicated team to help guide you through the appropriate steps, to make the transition to a new payroll provider smooth.

Can I set up different access for multiple admins?

Yes. You can customize the access that users have to information in the system.

Do you run my business’s payrolls for me?

We allow you to maintain control over your payroll processing. We’ll train you how to use the simple system to process, review, and approve your payrolls.

Do you generate and distribute W2s to all of my employees?

Yes. Aliat prepares and files all W2s. We deliver them electronically via the Employee Portal, as well as mail a copy to those who prefer.

Are there detailed payroll reports available?

Yes. There are numerous payroll reports available for review including employee detail reports, summary reports, cash receipts reports and more.

Can I choose my business’s own payroll pay date schedule?

Yes. You can choose the payroll schedule that works best for your business.

What software do you use to process payrolls?

Aliat uses PrismHR for payroll processing.

Will you assist my employees with payroll-related questions?

Yes. Aliat will answer payroll-related questions to the best of our ability. If needed, we will reach out to you for clarification, or direct the employee to you for further details.

Can I run payroll from a mobile phone or tablet?

Yes. Aliat’s PrismHR system is a cloud-based system, so you can process payroll from any internet-enabled device.

I’m getting a message that says “User does not have access” when I’m trying to log into my employee portal?

You are likely not using the correct site. Please visit https://employee.myaliat.com.

I clicked on forgot username, but I’m not getting the username e-mail.

The e-mail address entered does not match the e-mail address last on file in the system. Please try an alternate personal e-mail address. If you need further assistance, reach out to [email protected].

I forgot my password.

Click on Forgot Password and enter your username. You’ll receive a password reset e-mail to the e-mail address last on file. If you do not receive the reset e-mail, make sure you are entering your username, not your e-mail address. If you need further assistance, reach out to [email protected].

How can I access my W-2?

Log into your employee portal. Click on Taxes, then W-2. Select the applicable year from the drop down menu, and click the blue download button to generate a PDF of your W-2.

How can I update my W-4?

Log into your employee portal. Click on Taxes, then Tax Withholding. Select Update Forms in the top right corner, and follow the questions on screen to update your Federal and any applicable State or Local forms.

How can I access my paystubs?

Log into your employee portal. Click on Pay, then Pay History. Select View Paystub on the right under Actions. Click on View Check in the center of the screen and it will generate a PDF of your paystub. If it does not, check for and disable any pop-up blockers, then click View Check again.

Start your journey towards a healthier, more productive business.

Reach out to Aliat today for a free consultation. Together, let’s unlock your business’s full potential. We’ll handle the complexities, so you can do what you love.